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Terms of Service

Last Updated: September 2025

1. Acceptance of Terms

By accessing or using Ferris Health's services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services. Ferris Health reserves the right to update these Terms at any time, and your continued use of the Services constitutes acceptance of any modifications.

2. Description of Services

Ferris Health provides AI-powered therapeutic support specifically designed for individuals managing Obsessive-Compulsive Disorder (OCD). Our Services include:

  • AI-assisted therapy sessions based on Exposure and Response Prevention (ERP) methodology
  • Educational content about OCD and evidence-based treatment approaches
  • Tools for creating and managing exposure therapy plans
  • 24/7 access to our AI therapy assistant
  • Human support available via phone and email

Important: Ferris Health is not a replacement for professional medical care. Our Services are designed to supplement, not replace, the relationship between you and your healthcare providers.

3. Medical Disclaimer

The Services provided by Ferris Health are for informational and educational purposes only. They do not constitute medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have accessed through our Services.

If you think you may have a medical emergency, call your doctor, go to the emergency department, or call 911 immediately.

4. User Responsibilities

As a user of Ferris Health, you agree to:

  • Provide accurate information when creating your account (you may use a pseudonym for privacy)
  • Maintain the confidentiality of your account credentials
  • Use the Services only for lawful purposes and in accordance with these Terms
  • Not attempt to interfere with, compromise, or disrupt the Services
  • Not use the Services to harm yourself or others
  • Notify us immediately of any unauthorized use of your account

5. Privacy and Data Protection

Your privacy is critically important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. We implement industry-standard security measures to protect your data, including:

  • Encryption in transit for all personal information
  • Secure data storage

6. Intellectual Property

All content, features, and functionality of the Services, including but not limited to text, graphics, logos, and software, are the exclusive property of Ferris Health and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial purposes in accordance with these Terms.

7. Subscription and Payment

Ferris Health offers a 7-day free trial followed by an annual subscription. By starting a free trial or purchasing a subscription:

  • You authorize us to charge your payment method for the subscription fee
  • Subscriptions automatically renew unless cancelled before the renewal date
  • You may cancel your subscription at any time through your account settings
  • Refunds are provided in accordance with our refund policy
  • We reserve the right to change pricing at any time for future renewals

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FERRIS HEALTH SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

In no event shall Ferris Health's aggregate liability exceed the amount you paid to Ferris Health in the twelve (12) months preceding the event giving rise to the liability.

9. Indemnification

You agree to indemnify, defend, and hold harmless Ferris Health, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with your access to or use of the Services or your violation of these Terms.

10. Termination

We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms. Upon termination, your right to use the Services will immediately cease.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of Delaware, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located in Delaware.

12. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or through the Services at least 30 days before the changes take effect. Your continued use of the Services after the changes become effective constitutes your acceptance of the revised Terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Email: JamisonMercurio@gmail.com
  • Phone: 716-425-2242
  • Address: Ferris Health, Inc.

14. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Ferris Health regarding the use of our Services and supersede any prior agreements between you and Ferris Health relating to the Services.

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